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More reason to HATE COMCAST - One person's lack of compassion does not equal another's comfort.
One person's lack of comprehension does not equal another's consent.
fixx
fixx
More reason to HATE COMCAST
Last night my cable modem signal went out. TV still worked but no broadband. Usually I can kickstart my cable modem when the signal starts getting flakey, but this was serious.

Rather than call, only to be told (again) that there's a server down and it should be fixed by morning, I just went to bed. Today it was still out.

I call comcast. I get this really *bad* busy signal, like seriously overloaded lines. So I call the 888 number for broadband direct info and I learn that major parts of my county are down.

Good thing I never got around to disabling my AOL dialup... yes I've been holding onto it at a rate of $10 a month for the past eight months because the cable goes down just often enough. I just wish I could send comcast a bill for the added expense.

Current Mood: frustrated frustrated
Current Music: Frustrated --Kinks :-)

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Comments
leanasidhe From: leanasidhe Date: September 3rd, 2003 10:13 am (UTC) (Link)
how'd you get it for $10/month?? i have 6 months of free service that is up this month and then i think it's $29.99/month...
fixx From: fixx Date: September 3rd, 2003 10:25 am (UTC) (Link)
Last I checked AOL was 22.99 or 23.99/month. I have it automatic paid and I don't look.

The $10 I was referring to is how much AOL would DISCOUNT my service if I discontinue using the AOL dialup connection. If you have a more reliable broadband connection than that which I have with crapcast, you can change the way AOL bills you and save that $10 a month.

D'Man
leanasidhe From: leanasidhe Date: September 3rd, 2003 10:39 am (UTC) (Link)
we have adelphia, but we don't use it. on my laptop is AOL, on the family computer is yahoo/prodigy
fixx From: fixx Date: September 5th, 2003 04:56 am (UTC) (Link)

Replacement reply to Leanaside

> we have adelphia, but we don't use it. on my laptop
> is AOL, on the family computer is yahoo/prodigy

I don’t know what Adelphia is. I kind of assume that’s broadband? When you say you "have" it, does that simply mean it is available to you, or that you receive/are subscribed to it. If you receive it, why not use it? You are very confusing.

As for using both AOL and Yahoo/prodigy, this sounds to me like you either take turns using these connections or you have multiple phone lines.

I had the impression you are vaguely DC metro and may be elligible to get Verizon DSL for only $35 a month. know of two people doing this who are MUCH more satisfied with it than I am currently with Comcast, which actually costs more. If I were elligible, I’d switch, but the phone lines where I (still) am are still too crappy to support DSL at any price. After I move I can upgrade, and then pay 25% less than I currently pay Comcast.

If you order Verizon DSL and a good firewall router, (I can recommend a couple of superior models in the $40-50 range) you can connect both your AOL Laptop and your Yahoo "family" computer to the single faster connection and not tie up a single phone line. Once Verizon proves reliable you can then cut back your AOL service by $10/month, and you may find that Yahoo/prodigy has a similar price scaling for people who don’t use their dialup connection.

If you have two phone lines you can then disconnect one, probably saving about $25 per month.

Of course if you tend to take your laptop with you and dial out from it in the field, you’d need to pay the $10 dialup anyway so that you can still do that.
leanasidhe From: leanasidhe Date: September 5th, 2003 08:14 am (UTC) (Link)

Re: Replacement reply to Leanaside

You are very confusing. thanks. ;-)

adelphia is the local cable provider. verizon is our phone company. both DO offer broadband, but it won't work where we live at the current time. we JUST recently got the ability to call DC w.out it being a long distance call! our phone lines aren't that great, but at least they connect at 48k.

yes, we have 2 phone lines. the 2nd one is only $10/month or something. my parents did that stupid deal where you get $400 off of a computer when you subscribe to prodigy, which is why we have that.

when i bought my laptop in april, they offered me 6 months of free service to AOL, so i took it. i plan on moving out in january and i don't go online at home that often, anyway, so it doesn't bother me too much. when i buy my own place (with my fiance), we plan on going the cable route...AND we'll be in an area that it actually services, since we're planning on living in fairfax county, not loudon, which is where i currently live.
selaphobia From: selaphobia Date: September 3rd, 2003 11:00 am (UTC) (Link)

comcast is just peachy

last time our internet went down and we weren't able to fix it from uur end, we called comcast and they told us to *email* them for customer service. when we had no internet.

we used the dial-up connection to "hack" into my dad's office connection, which was what we used for the rest of our computers... i spose we could have just done dial-up for the puters.... but i really hate dial-up.
From: taraketola Date: September 4th, 2003 12:00 am (UTC) (Link)
how the "not shut-down" going for ya?
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